Privacy Policy

Our Commitment to Privacy

Protecting your trust, respecting your information
Culture Change Group Incorporated CCGI, we, our, or us values your trust. Protecting your privacy is a responsibility we take seriously, especially as we serve children, families, volunteers, and community partners. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, programs, events, and services. By engaging with Culture Change Group, you consent to the practices outlined here. We may update this policy as our programs and technologies evolve, and all updates will be posted on this page with a revision date.

Information We Collect

Only what we need, never more
We collect personal information fairly and transparently in three ways. First, directly from you, when you sign up for newsletters, register for programs, volunteer, or donate. Second, automatically, through limited technical data such as browser type, device details, or website usage, which helps us improve accessibility and security. Third, from partners, such as schools or organizations that collaborate with us, but only with proper consent and for program delivery. Information may include your name, contact details, email, donation records, or demographic information for program purposes. We never sell or rent your personal data.

How We Use Your Information

For service, not for profit
We use the information we collect to provide program updates, resources, and events; to process donations and provide receipts; to match volunteers with suitable opportunities; to improve programs through feedback and evaluation; and to ensure safety and accountability in our family and youth programs. Every use of information is tied to advancing our nonprofit mission, not for commercial gain.

Children’s Privacy

Protecting the youngest members of our community
Many of our programs involve children, and we are committed to protecting their privacy. We do not knowingly collect personal information from children under 13 without parental or guardian consent. Any child-related data, such as name, age, or emergency contact information, is used strictly for program administration. We do not share or publish children’s information. Parents and guardians may request access to or deletion of their child’s information at any time.

Donor and Volunteer Privacy

Honoring the trust behind every gift of time and resources
We treat donor and volunteer information with the highest level of respect. Donor records, including names, contact details, and giving history, are used only for processing contributions, sending acknowledgments, and communicating updates. Volunteer details are used for role placement, training, and recognition. We do not sell, trade, or publish donor or volunteer lists. Public recognition of contributions is only made with prior consent.

Sharing of Information

Limited, necessary, and transparent
We only share information when it is required by law, necessary to protect the safety of children, families, or staff, or in partnership with trusted service providers such as secure payment processors. Any partner or third-party provider is required to follow strict data protection standards.

Data Security

Protecting information with care and responsibility
We maintain administrative, technical, and physical safeguards to protect personal information against loss, misuse, or unauthorized access. Online donations and payments are processed through secure and encrypted connections. While no system is completely without risk, we follow best practices to protect information responsibly.

Your Rights

Transparency, choice, and control
You have rights regarding your personal data. You may request access to information we hold about you, correct inaccuracies, opt out of receiving newsletters or communications, or request deletion of your data except where retention is required by law. To exercise these rights, please contact us at info@wordpress-1467848-5866799.cloudwaysapps.com.

Contact Us About Privacy

Questions welcomed, concerns respected
If you have any questions about this Privacy Policy or how we handle information, please contact us at Culture Change Group Incorporated, 1844 Enslow Blvd, Huntington, WV 25701, or email info@ccgi.life. We are committed to responding promptly and transparently to all inquiries.